FAQs

  1. How can I place an order?
    You can place an order through our website by adding items to the cart and proceeding to checkout. You can also place an order via WhatsApp at +923243318100 /                +923182374711.

  2. What payment methods do you accept?
    We accept cash on delivery, bank transfers, debit cards, and major credit cards. Our payment system is 3D secure for added safety.

  3. Can I cancel my order?
    Yes, orders can be canceled within 24 hours of placement by contacting our support team. Please share your order number to cancel your order by emailing us at info@aljannat.pk or via WhatsApp at +923243318100 / +923182374711.

  4. How do I track my order?
    Once your order is shipped, tracking information will be sent to you via WhatsApp. If shipped via TCS, you can track it using TCS Tracking, and if shipped via Leopards, you can track it using Leopards Tracking.